General Terms and conditions
General terms & conditions
1. The online shop www.yogabyjulz.com is the property of BeBillie.
These general terms and conditions are applicable to all deliveries and services provided by Bebillie subject to written exceptions and without impairing possible special terms and conditions agreed by separate agreement. They have preference over the Customer's conditions of purchase. By placing an order the Customer accepts these general terms and conditions of sale.
Each order applies as acceptance by the Customer of our general terms and conditions, which constitute an integral part of the agreement, to the exclusion of all other general or special terms and conditions coming from the Customer, unless expressly stipulated to the contrary in writing.
2. Offers and acceptance of the order
All of our offers are without engagement. We are only bound by an order after we have confirmed it in writing or after we have begun working on its execution. The information about the products and the pricing, as well as the detailed order information, is drawn up and communicated under reservation of change and correction.
The prices on this website are indicated in Euro (EUR) including taxes, although excluding delivery fees and are susceptible to changes during the year. Products are invoiced at the price indicated at the time of validating an order. The promotional offers are only valid for the duration of the concerned commercial offer. The payment of the Customer’s purchases on the site is exclusively in EURO.
The sales prices indicated on the site are inclusive of all taxes (exception is when the Customer is acting as legal, B2B), but without shipping costs. Any shipping costs are for the Customer and be displayed at check-out of the digital cart.
BeBillie reserves the right to cancel or suspend any order and/or delivery in the event of credit card payment authorization refusal by the Buyer's bank or if a commercial dispute exists with the Buyer.
BeBillie offers you various payment options:
Visa & Mastercard, Bancontact / MisterCash, iDEAL, PayPal or by bank transfer
Your order will be shipped after receipt of payment
Products are only delivered in the countries for which the website indicates that delivery can be made. As far as possible the delivery of products will be made within the period that is indicated in the individual order confirmation. Erroneously communicated delivery addresses are the responsibility of the Customer and can give rise to extra costs. Unless otherwise stipulated, our prices do not include the transport and delivery of the goods to the Customer. Shipping costs are specified when the Customer finalizes the order. The said costs may vary depending on the geographic zone of delivery. They may not be disputed by the Customer insofar as he/she has necessarily been informed thereof at order payment. The mentioned delivery periods are not binding, but are given merely as an indication. Possible delays in delivery may under no circumstances give rise to cancellation of the purchase or to the payment of damages to the benefit of the Customer, except in the event of intentional delay. We reserve the right to make partial deliveries. In the event of non-delivery of the goods, any sums paid by the Customer shall be reimbursed without interest or other compensation.
Delivery is normally within 2 business days in Belgium and within 3-6 business days to Europe.
You can also choose a Collectique point to have your goods shipped.
Standard delivery is with an insured shipment from BPost. You can find a track and trace code in the shipping confirmation that we send you which allows you to find out where your goodies are.
Bpost will offer the package 3 times before it returns to sender. You have the possibility to plan a flexdelivery to make sure the timing of the delivery suits your planning via https://gls-group.eu/BE/vl/flexdelivery-service
During the shipment, the delivery address cannot be changed. If the Shipping address is incorrectly completed (2nd) cost will be for the Customer’s account.
4. Product availability
Our product offers proposed on www.yogabyjulz.com are only valid while stocks last. In the case where a product does become unavailable BeBillie will reimburse the Customer.
5. Reservation of title
The delivered goods remain property of BeBillie until full payment of the price, including all costs, charges, late-payment interest and compensations.
Complaints must be reported by e-mail before anything is sent back. Goods returned otherwise will not be accepted. The goods can be sent afterwards in the event of latent defects, within 8 days after discovery of the defect or after the time when such discovery could reasonably have taken place. The acceptance of the goods by the Customer covers any possible defect or non-conformity which could have been determined at that time. In the event of return, the shipping costs are borne by the Customer.
Our warranty is limited to the guarantee for latent defects and the guarantee in the event of consumer sale, both provided for in the Civil Code. We are only responsible for damage which is the result of intent or gross error. Bebillie is not liable for general or special indirect damage, of whatever kind, suffered by the Customer.
8. Right of renunciation
Your satisfaction is our top priority and we do our best to satisfy our customers with each order. If BeBillie product(s) does not meet your needs, not to worry. Within the framework of the remote sale to consumers falling within the scope of application of the Act of 14 July 1991, the consumer has the right to communicate to the seller that he renounces the purchase, without payment of a penalty and without needing to give a reason. Simply return the product in its original packaging, in perfect condition within 15 days from the day following that on which you received the parcel, to: BeBillie, Ropeerdstraat 38, 8000 Brugge . We commit to exchange the item or to refund by money transfer within 15 days of receiving notice of the decision to cancel on the modes described in our Return Policy.
9. Force majeure
We are not liable for a delay in the execution or for a non-execution of our obligations due to events beyond our normal control, such as production interruptions, difficulties with the supply or shortages of raw materials, workers, energy or transport or delays in transport, strikes, lock-outs, work stoppages or other collective labour disputes, which affect either ourselves or our suppliers, and this even if these events are foreseeable.
10. Order Confirmation
Each online purchase is confirmed by email within 24 hours subsequently to placing an order. This confirmation includes:
A description of the order;
Information on the after-sales service and possible existing commercial warranties;
As applicable, the paid invoice subject to acceptance of the banking transaction by the Buyer's bank.
-> ok volgens process?
11. Personal details
By ordering on the website www.yogabyjulz.com, the Customer expressly agrees to the processing and use of his/her personal details for purposes such as the administration of the customer database, the management of the orders, deliveries and invoices, the monitoring of solvency, marketing and advertising. BeBillie may not turn over the details to third parties. The Customer has the right to inspect and correct all details relating to him. The Customer has at all times the right to object, at no expense, to the processing for direct marketing purposes. For more information, the Customer is invited to consult the public register maintained by the Privacy Protection Commission in Brussel.
All Parties accept electronic proof (for example: e-mail, backups, etc.) within the framework of their relations.
13. Intellectual Property
The entire contents of www.yogabyjulz.com: brands, drawings, models, logos, graphics, etc ... are protected by international copyright and are the property of BeBillie. Therefore, the contents of the pages of this website may not be reproduced in whole or in part without the prior written consent of BeBillie. In this respect, none of the providers of the Website will give a license nor authorization, other than the consultation of the website.
Unless otherwise specified herewith, the trademarks, trade names and logos of ByBillie appearing on this Website may not be used in any manner whatsoever without the prior written consent of BeBillie. BeBillie reserves the right to modify or eliminate any element of the content of this Website and the offers without prior written notice.
15. Applicable law
All agreements concluded with the Customer are governed by Belgian law. The Belgian courts have exclusive jurisdiction.
16. Modifications of the general terms & conditions of sale
Considering the evolution of the website, BeBillie reserves the right to adapt or modify at any moment the present terms & conditions of sale. The new terms & conditions of sale will be made available to the customer via the modification of the online information on this Website and will be put into practice on orders validated after the date of modification.